Import Gorgias Tickets to Salesforce Service Cloud
Importing data into Salesforce Service Cloud can be overwhelming for most businesses. The full manual import process is not usually made by newbies or people with little knowledge about programming and coding. You will probably also to meet the problem of your help desk vendor and their unwillingness to help you get out of their platform. After all, you will end up being their lost customer. But don’t fret, there’s still a way to transfer your records avoiding stressing out.
Limited Import Choices
Salesforce Service Cloud doesn’t offer clear strategies for moving records from the Gorgias into their system.
You will have to use a number of approaches such as CSV for contacts, conversations with excel, as well as other methods for user base, knowledge base and a lot more. Though it looks like you have a number of import alternatives, all of them collectively fall under manual migration.
No Team of Specialists
You can use API, CSV, and other techniques to import to Salesforce Service Cloud. Though, you’re going to need a skilled IT team to control the migration .
If you don’t have one within your employees, you’re going to have to hire one. And then you’ll have to check if the final script will work exactly as planned.
Manual Transfer is Unpredictable
You could save a few dollars doing the import by yourself. The possibility is small though.
You might finish with losing your records anyways. And, you may have to go through a record regain process and still miss some information after the restore point.
Making Data Import Effortless
Transferring data from your Gorgias to Salesforce Service Cloud mustn’t be a nightmare. In fact, we can make the process a breeze. You no more have to spend time migrating records on and off and hoping for the best the moment the process is initiated. Simply imagine the resets and restorations you’d have to do in case you make a mistake on both ends. Devote some time to things that matter most – making your customers happy. We’ll cope with the other parts of the transition!
Import from Gorgias to Salesforce Service CloudOur Team - Your Success
Working hard daily, our team has spent years of practicing and experience and can add them to handling your data import.
We can cope with all kinds of transfers from and to help desk or helpdesk-like systems.
We move everything, with no limits to Salesforce Service Cloud with our data transition tool. And we’re presenting the next avantages:
Downtime is a Thing of the Past
With our methods, we can finish downtimes. We understand that you need to proceed with your daily business at once. Migration times will become so short that you won’t even notice it . And then your employees can resume their daily tasks of catering to customers.
Test it First
A successful migration process should have a testing stage. This guarantees that the whole process will be successful, and you will be able to notice any pitfalls and fix them before starting the complete transfer. Our professionals have created a tool that gives you unlimited free trials so that you can see the process and forecast any mistakes.
No Frills Data Import to Salesforce
You won’t have to worry about using our tool. It doesn’t require any downloads, applications to set up, or even code to create. Transfer data to Salesforce Service Cloud with ease.
Maintaining Ticket Integrity
Another problem with data transition is the integrity of records. What kind of point do migrated tickets have when they are scattered or have data lost. That’s why we have reliable serviceability check before we release our tool. We assure you that you’ll have an easy time moving your tickets.
Why You Should Choose Our Migration Services
Data Safety and Privacy
Most people are afraid to use data transition services for anxiety about information leaks. We understand your needs and we assure you that your data will only be used within the migration process. All info will be kept strictly confidential.
Import Assistance
Our team of specialists will always be online to help you during the transfer . You’ll be led during the migration and we’ll also ensure that everything is going on as intended.
Information Safety
Our developers have built tools that won’t modify the data anyhow. The import process will transfer your data from the source to the target with no modifications or loss of records.
What you can migrate
That the list is generalized and may differ depending on your target platform
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
The Salesforce Service Cloud Import Process
Import Preparation
As with any successful migration, preparing is needed. Sign in to Service Cloud and create custom fields and user profiles. Until now, triggers and automation rules must be deactivated.
Login your Gorgias
It’s time to move to your Gorgias and find the security keys and other credentials. You’ll use this to link your Gorgias with Salesforce Service Cloud and initiate the import process.
Linking Salesforce Service Cloud
Then, get back to Salesforce Service Cloud and get keys and other credentials. You’ll also have to provide these in the migration tool to finish the connection.
Preserving Records Structure
You can also adjust which records you want to be migrated and where they should be placed. Or in case there are additional requirements for your migration, you can request a customization.
Test the Process
Once you’re all set, it’s time for a trial run. The free trial enables you do a data importing process and review a small amount of data for correspondence and success. Additionally, you are able to start it as many times as you want.
Importing to Service Cloud
After doing a free test, you need to transfer your records. To make the process simpler, select a time when your support team is the least engaged and finalize the migration .
Hear from our satisfied clients
The service was excellent, the pricing and process were clear. Support was excellent! Even though it took us two months to pull the trigger, support was always there to help us out.
The product and service are fantastic. Even if you are a beginner, they would help you. We transfer our data from Jira Service Desk to Salesforce Service Cloud easily. Support Team held our hand during the whole process.
Automatic Import Tool
You can request a trial run of our data transition tool serviceability. You’ll see the entire procedure, get a feel of the service, and view the records that are moved. Transfer your records right now!
Salesforce Service Cloud Import with our Professionals
Still feeling anxious about managing everything by yourself? Our professionals are always online to support you. We can provide you with a price estimate today!