Move Jira Service Management Records to Salesforce Service Cloud
Migrating your records into Salesforce Service Cloud can be frustrating for the majority of companies. The complete manual migration process is not meant to be made by newbies or people with little understanding of programming and coding. You will probably also to face the challenge of your help desk vendor and their unwillingness to help you abandon their system. Sure, you will end up being their lost user. But relax, there’s still a way to import your records without all the fuss.
Limited Import Options
Salesforce Service Cloud doesn’t offer easy methods for importing data out of your Jira Service Management directly into their system.
You would have to use many ways such as CSV for contacts, conversations with excel, as well as other methods for users, knowledge base and a lot more. Even though it looks like you have a lot of transfer alternatives, all of them collectively require manual importation.
Lack of Experts
You can use API, CSV, and other methods to import to Salesforce Service Cloud. Still, you’re going to require an expert IT staff to control the import process.
If you don’t have one among your staff, you’re going to have to hire a new one. And then you’ll have to examine if the final script will act exactly as intended.
Manual Import is Riskier
You could spare a little money conducting the migration alone. The chances are little though.
You might end up losing your records anyways. And, you may have to go through a data restoration procedure and still miss some information after the restore level.
Making Data Migration Easier
Moving data from your Jira Service Management to Salesforce Service Cloud shouldn’t be complicated. Indeed, we can make it a piece of cake. You no more have to waste time moving things around and wish for the best as soon the process is set up. Just imagine the reboots and restorations you’d have to do in case you make an error on both ends. Spend some time working on things that matter most – making your customers pleased. We will handle the other parts of the transfer!
Import from Jira Service Management to Salesforce Service CloudOur Service - Your Success
With hard work on a daily basis, our staff has spent many years of training and expertise and can add them to managing your data import.
We can take care of all sorts of migrations from and to help desk or helpdesk-like platforms.
We move everything, with no limits to Salesforce Service Cloud with our import tool. And we’re providing the next benefits:
Downtime is a Thing of the Past
With our methods, we can finish downtimes. We get that you have to proceed with your duties as soon as possible. Migration times will be so low that they won’t even be noticeable for you or your customers . And then your employees can resume their activities of pampering your customers.
Test it First
A successful migration process should have a testing phase. This assures that the complete process will be successful, or you will have a chance to notice any weaknesses and fix them before starting the full migration. Our professionals have made a tool that enables you set up unlimited free trials so that you can assess the process and predict any issues.
No Frills Data Import to Salesforce
Working with our tool is nothing to worry about. It doesn’t require any uploads, applications to set up, or even script to make. Transfer data to Salesforce Service Cloud with ease.
Maintaining Ticket Integrity
Another issue with data import is the integrity of tickets. What kind of point do moved records have when they are scattered or have data missing. That’s why we have rigid serviceability check before we release our tool. We’re guaranteeing that you’ll have a pleasant experience moving your tickets.
Why You Should Use Our Migration Services
Data Safety and Privacy
Most companies are afraid to use import apps for anxiety about data leaks. We know what your needs in this case are and we ensure you that your data will only be used during the migration process. All info will be kept confidential.
Data Transfer Assistance
Our team of professionals will always be online to help you out during the migration process. You will be led during the migration and we’ll also make certain that everything is running as intended.
Information Safety
Our developers have made tools that won’t change the records anyhow. The transition process will move your data from point A to point B with no modifications or missing data.
What you can migrate
That the list is generalized and may differ depending on your target platform
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
The Salesforce Service Cloud Import Process
Import Preparation
As with any successful import, prep work is required. Login to your Service Cloud account and create custom fields and agent profiles. Until now, triggers and automation rules must be turned off.
Login your Jira Service Management
It’s time to go to your Jira Service Management and get the security keys and other credentials. You’ll be needing this to connect your Jira Service Management with Salesforce Service Cloud and start the transfer process.
Linking Salesforce Service Cloud
After, return to Salesforce Service Cloud and generate keys and other credentials. You’ll also need these in the data transition wizard to finish the linking.
Preserving Records Structure
You can also adjust which records you need to be moved and where they should be placed. Or if you have any extra requirements for your transition, you can opt for personalization.
Test the Migration
As soon as you’re set, it’s time for a demo migration. The free trial allows you complete a transition process and examine a small amount of data for integrity and correctness. In addition, you can set it up as many times as you wish.
Migrating to Service Cloud
After performing a free test, it’s time to migrate your records. To simplify the process, pick a time when your support team is the least busy and start the migration .
Hear from our satisfied buyers
The service was excellent, the pricing and process were clear. Support was excellent! Even though it took us two months to pull the trigger, support was always there to help us out.
The product and service are fantastic. Even if you are a beginner, they would help you. We transfer our data from Jira Service Desk to Salesforce Service Cloud easily. Support Team held our hand during the whole process.
Automatic Import Service
You can request a free demo of our import tool reliability. You’ll see the whole process, get an idea of the wizard, and see the data that’s moved. Move your data now!
Move to Salesforce with our Experts
Still worry about doing everything on your own? Our expert team members are always at standby to assist you. We can offer you a price estimate today!