Move Manage Engine Data to Salesforce Service Cloud
Moving data into Salesforce Service Cloud can be frustrating for the majority of businesses. The full manual import process is not meant to be made by the unexperienced or people with little understanding of programming or coding. You'll likely also to face the problem of your help desk software provider and their antipathy with helping you get out of their system. After all, you will end up being their lost user. But don’t worry, there’s still a way to migrate your customer records without all the fuss.
Limited Import Options
Salesforce Service Cloud doesn’t offer easy ways to import records out of your Manage Engine directly into their system.
You would have to use several approaches such as CSV for contacts, conversations with excel, as well as other means for user base, knowledge base and a lot more. While it may seem that sound like you have a lot of import alternatives, all of them collectively fall under manual importation.
Lack of Professionals
You are able to use API, CSV, and other ways in order to import to Salesforce Service Cloud. Still, you’re going to require a skilled IT team to watch over the import .
If you don’t have one among your team, you’re going to have to employ a new one. And then you’ll have to check if the final script will work exactly as intended.
By Hand Transfer is Unpredictable
You could save a little money conducting the import by yourself. The possibility is small though.
You might end up losing your info anyways. And, you may have to suffer a data restoration procedure and still miss some information after the restore point.
Making Data Migration Effortless
Moving data from your Manage Engine to Salesforce Service Cloud mustn’t be complicated. Indeed, we can make it a breeze. You no longer have to waste time migrating records on and off and wish for the best once the process is set up. Just imagine the resets and restorations that would have to take place when you make a mistake on both ends. Spend some time working on things that matter most – making your customers pleased. We’ll handle the remaining part of the transfer!
Import from Manage Engine to Salesforce Service CloudOur Service - Your Success
With hard work every day, our team has spent many years of training and expertise and can apply them to managing your data transition.
We can deal with all kinds of transfers from and to help desk or helpdesk-like platforms.
We can transfer everything, with no limits to Salesforce Service Cloud with our data transition tool. And we’re providing the next avantages:
Say No To Downtime
Using our methods, we can finish downtimes. We understand that you have to go on with daily business as soon as possible. Transition times will be so short that they won’t even be noticeable for you or your customers . And then your team can continue doing their activities of catering to clients.
Try it Out First
A successful importing process should have a testing stage. This assures that the complete process will be successful, or you will be able to see any weak points and eliminate them before starting the real thing. Our specialists have made a tool that enables you set up endless free demos so that you can see the process and predict any issues.
No Frills Data Migration to Salesforce
Working with our tool is nothing to worry about. It doesn’t require any downloads, applications to set up, or even script to create. Move records to Salesforce Service Cloud simply.
Sustaining Ticket Integrity
Another issue with data migration is the integrity of records. What kind of point do migrated records have when they are corrupted or have some information lost. That’s why we have rigid testing before we use our tool. We’re guaranteeing that you’ll have a pleasant experience moving your records.
Why You Should Use Our Migration Services
Data Security and Privacy
Most companies are afraid to use data transition apps for anxiety about data leaks. We know what your needs in this case are and we make sure that your information will only be used in the migration process. Everything will be kept confidential.
Data Transfer Assistance
Our team of professionals will always be online to help you during the migration process. You will be guided throughout the transition and we’ll also make certain that everything is working as expected.
Data Safety
Our tech team have created tools that won’t modify the records anyhow. The import process will move your data from the source to the target without changes or missing information.
What you can migrate
That the list is generalized and may differ depending on your target platform
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
The Salesforce Service Cloud Import Process
Migration Preparation
As with any successful migration, prep work is required. Login to your Service Cloud profile and create custom fields and user accounts. For the moment, triggers and automation rules must be disabled.
Login your Manage Engine
It’s high time to go over to your Manage Engine and find the security keys and other credentials. You’ll be needing this to connect your Manage Engine with Salesforce Service Cloud and begin the transfer process.
Connecting Salesforce Service Cloud
After, go back to Salesforce Service Cloud and get keys and other credentials. You’ll also need these in the migration tool in order to finalize the linking.
Saving Records Structure
You can also change which records you want to be moved and where they should be placed. Or in case there are extra needs for your transition, you can order an personalization.
Test the Migration
As soon as you’re all set, it’s time for a trial run. The free trial allows you complete a data importing process and review a small portion of records for correspondence and correctness. Plus, you can set it up as many times as you want.
Migrating to Service Cloud
After performing a free test, you need to migrate your records. To make the process simpler, select a time when your support department is the least busy and begin the migration process.
Hear from our happy customers
The service was excellent, the pricing and process were clear. Support was excellent! Even though it took us two months to pull the trigger, support was always there to help us out.
The product and service are fantastic. Even if you are a beginner, they would help you. We transfer our data from Jira Service Desk to Salesforce Service Cloud easily. Support Team held our hand during the whole process.
Automated Import Tool
You can ask for a free demonstration of our data transition tool reliability. You’ll see the whole process, get an idea of the service, and see the records that are moved. Migrate your data now!
Move to Salesforce with our Professionals
Still worry about doing things by yourself? Our expert team members are always at standby to assist you. We can provide you with a price estimation today!