Import Reamaze Records to Salesforce Service Cloud
Migrating data into Salesforce Service Cloud can be challenging for the majority of companies. The complete manual migration process is not rarely possible to be successfully made by the unexperienced or people with little understanding of programming or coding. You'll likely also to face the issue of your help desk software provider and their antipathy with helping you abandon their platform. After all, you will end up being their lost user. But don’t worry, there’s still a way to migrate your data avoiding all the fuss.
Limited Import Choices
Salesforce Service Cloud doesn’t offer clear methods for importing customer info from your Reamaze directly into their system.
You will have to use certain ways such as CSV for contacts, conversations with excel, as well as other means for users, knowledge base and even more. Even though it may seem that sound like you have a lot of migration alternatives, all of them together require manual importation.
No Team of Experts
You are able to use API, CSV, and other methods for moving records to Salesforce Service Cloud. However, you’re going to require an expert IT staff to manage the transition process.
If you don’t have one among your staff, you’re going to have to employ a new one. And then you’ll have to find out if the final code will act exactly as intended.
By Hand Transfer is Unsafe
You could save a few bucks conducting the migration alone. The chances are slim though.
You might wind up losing your info anyways. What is more, you may have to suffer a data restoration process and still miss some records after the restore level.
Making Data Import Effortless
Transferring data from your Reamaze to Salesforce Service Cloud doesn’t have to be a nightmare. Indeed, we can make the process a piece of cake. You nevermore have to lose time moving things around and wish for the best as soon the process is started. Just imagine the restarts and restorations that would have to take place when you make an error on both ends. Spend some time working on things that matter most – making your customers pleased. We’ll cope with the rest of the import!
Import from Reamaze to Salesforce Service CloudOur Team - Your Success
Working hard on a daily basis, our team has spent many years of practicing and expertise and can involve them in controlling your data transition.
We can handle all kinds of transfers from and to help desk or helpdesk-like software.
We can transfer everything, with no limits to Salesforce Service Cloud with our migration tool. And we’re presenting the following benefits:
Say No To Downtime
Using our methods, we can finish downtimes. We understand that you should continue with duties as soon as possible. Data transfer times will turn out to be so low that they won’t even be noticeable for you or your customers . And then your crew can continue doing their activities of caring for clients.
Try it Out First
A successful importing process should have a testing step. This ensures that the complete process will be successful, and you will have a chance to detect any possible errors and eliminate them before setting up the full migration. Our specialists have made a tool that gives you endless free demos so that you can assess the process and predict any mistakes.
No Frills Data Migration to Salesforce
You won’t have to worry about using our tool. It doesn’t require any downloads, applications to install, or even code to make. Migrate records to Salesforce Service Cloud with ease.
Sustaining Ticket Integrity
Another problem with data import is the integrity of data. What kind of use do moved records have when they are scrambled or have some information missing. That’s why we have redular testing before we use our tool. We’re guaranteeing that you’ll have an easy time moving your records.
Why You Should Choose Our Migration Services
Data Security and Privacy
Most people are afraid to use migration tools for fear of information leaks. We know what your needs in this case are and we ensure you that your information will only be used throughout the import process. Everything will be kept confidential.
Import Assistance
Our team of specialists will always be online to help you during the migration . You will be supported throughout the transition and we’ll also assure that everything is running as expected.
Data Safety
Our tech team have made tools that won’t replace the information in any way. The transition process will move your data from point A to point B without changes or missing data.
What you can migrate
That the list is generalized and may differ depending on your target platform
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
The Salesforce Service Cloud Import Process
Migration Preparation
As with any successful transfer, preparation is required. Sign in to your Service Cloud profile and create custom fields and agent accounts. For the moment, triggers and automation rules have to be turned off.
Login your Reamaze
It’s high time to go to your Reamaze and copy the security keys and credentials. You’ll use this to connect your Reamaze with Salesforce Service Cloud and start the migration process.
Connecting Salesforce Service Cloud
Then, return to Salesforce Service Cloud and create keys and credentials. You’ll also have to provide these in the data transition wizard in order to finalize the linking.
Saving Records Structure
You can also change which records you want to be transferred and to which fields they belong. Or if you have any extra demands for your import, you can ask an personalization.
Test the Process
Once you’re all set, it’s time for a trial run. The free trial lets you complete a transition process and examine a small number of records for integrity and correctness. In addition, you can set it up as many times as you need.
Importing to Service Cloud
After doing a free test, you have to move your data. To simplify the process, pick a time when your support crew is the least loaded and initiate the data transfer process.
Hear from our happy buyers
The service was excellent, the pricing and process were clear. Support was excellent! Even though it took us two months to pull the trigger, support was always there to help us out.
The product and service are fantastic. Even if you are a beginner, they would help you. We transfer our data from Jira Service Desk to Salesforce Service Cloud easily. Support Team held our hand during the whole process.
Automated Import Tool
You can ask for a free demo of our migration tool functionality. You’ll see the whole procedure, get an idea of the wizard, and check the data that’s imported. Move your data now!
Salesforce Service Cloud Import with our Professionals
Still feeling anxious about doing everything alone? Our professionals are always at standby to aid you. We can offer you a price today!