Import Spiceworks Cloud Records to Salesforce Service Cloud
Migrating data into Salesforce Service Cloud can be overwhelming for a great number of businesses. The entire manual import process is not usually made by the unexperienced or people with little understanding of programming or coding. You'll likely also to face the issue of your help desk vendor and their antipathy with helping you get out of their system. After all, you will end up being their lost client. But don’t fret, there’s still a way to import your data without all the fuss.
Limited Import Choices
Salesforce Service Cloud doesn’t offer clear methods for importing records from the Spiceworks Cloud to their system.
You would have to use many approaches such as CSV for contacts, conversations with excel, as well as other methods for user base, knowledge base and more. While it may seem that sound like you have a plethora of migration choices, all of them together fall under manual importation.
No Team of Experts
You can use API, CSV, and other methods for moving records to Salesforce Service Cloud. Though, you’re going to have a skilled IT personnel to watch over the migration .
If you don’t have one among your team, you’re going to have to employ a new one. And then you’ll have to find out if the created code will work exactly as intended.
Manual Transition is Unpredictable
You can save a few dollars managing the import yourself. The possibility is small though.
You might finish with losing your info anyways. Moreover, you may have to suffer a data regain process and still lose records after the restore point.
Making Data Import Simpler
Transferring records from your Spiceworks Cloud to Salesforce Service Cloud mustn’t be stressful. Really, we can make it as easy as pie. You no longer have to spend time migrating records on and off and wish for the best once the process is set up. Simply imagine the restarts and restorations you’d have to do when you make a mistake on both ends. Spend some time working on what matters most – making your customers satisfied. We’ll deal with the rest of the transfer!
Import from Spiceworks Cloud to Salesforce Service CloudOur Team - Your Win
Working hard on a daily basis, our team has taken a lot of time training and experience and can apply them to handling your data transition.
We can handle different kinds of transfers from and to help desk or helpdesk-like systems.
We move everything, with no restrictions to Salesforce Service Cloud with our data transition tool. And we’re giving the next avantages:
Downtime is a Thing of the Past
With our methods, we can bring downtimes to the end. We understand that you need to proceed with your daily business at once. Transition times will become so short that they won’t even be noticeable for you or your customers . And then your team can continue doing their daily tasks of caring for customers.
Test it First
A successful migration process should have a trial stage. This guarantees that the entire process will be successful, or you can see any weaknesses and eliminate them before doing the real thing. Our specialists have created a tool that gives you unlimited free demos so that you can see the process and predict any problems.
No Frills Data Import to Salesforce
You won’t have to worry about using our tool. It requires no downloads, software to set up, or even script to write. Move data to Salesforce Service Cloud easily.
Maintaining Ticket Structure
Another problem with data import is the integrity of records. What point do migrated tickets have when they are corrupted or have data lost. That’s why we have redular testing before we use our tool. We’re guaranteeing that you’ll have an easy time transferring your records.
Why You Should Choose Our Migration Tool
Data Safety and Privacy
Most people are scared of using data transition services for anxiety about data leaks. We understand your needs and we make sure that your data will only be used within the transfer process. Everything will be kept confidential.
Import Support
Our team of specialists will always be on standby to help you with the data transition process. You’ll be guided during the transition and we’ll also assure that everything is working as expected.
Information Security
Our developers have made tools that won’t modify the data anyhow. The import process will transfer your data from the source to the target with no changes or missing information.
What you can migrate
That the list is generalized and may differ depending on your target platform
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
The Salesforce Service Cloud Import Process
First thing first
Like with any successful migration, preparing is recommended. Login to Service Cloud and create custom fields and user profiles. For the moment, triggers and automation rules should be disabled.
Login your Spiceworks Cloud
It’s time to go to your Spiceworks Cloud and find the security tokens and other credentials. You’ll be needing this to link your Spiceworks Cloud with Salesforce Service Cloud and begin the import process.
Linking Salesforce Service Cloud
Then, return to Salesforce Service Cloud and get tokens and other credentials. You’ll also need these in the import tool to finalize the linking.
Preserving Data Structure
You can also adjust which data you want to be migrated and where they should be placed. Or in case there are additional needs for your migration, you can request a personalization.
Test the Process
Once you’re prepared, it’s time for a trial run. The free trial enables you conduct a data importing process and check a small portion of data for correspondence and correctness. Plus, you can start it as many times as you need.
Importing to Service Cloud
After doing a free demo, you need to transfer your records. To make the process simpler, choose a time when your support department is the least engaged and finalize the import process.
Hear from our satisfied buyers
The service was excellent, the pricing and process were clear. Support was excellent! Even though it took us two months to pull the trigger, support was always there to help us out.
The product and service are fantastic. Even if you are a beginner, they would help you. We transfer our data from Jira Service Desk to Salesforce Service Cloud easily. Support Team held our hand during the whole process.
Automatic Migration Tool
You can request a free demo of our data transition tool serviceability. You’ll see the complete process, get a feel of the service, and view the records that are transferred. Migrate your data right now!
Salesforce Service Cloud Import with our Expert Team
Still feeling anxious about doing everything by yourself? Our experts are always ready to help you out. We can give you a price estimation today!