Import SuperOps Records to Salesforce Service Cloud
Migrating data into Salesforce Service Cloud can be overwhelming for a great number of companies. The full manual import process is not meant to be made by the unexperienced or people with little understanding of programming and coding. You will likely also to face the challenge of your help desk vendor and their unwillingness to help you abandon their platform. Sure, you will end up being their lost client. But don’t worry, there’s still a way to import your records avoiding all the fuss.
Limited Import Choices
Salesforce Service Cloud doesn’t offer clear methods for importing customer info from the SuperOps to their system.
You will have to use certain approaches such as CSV for contacts, conversations with excel, as well as other means for users, knowledge base and a lot more. Though it seems like you have a plethora of transfer options, all of them collectively require manual transfer.
No Team of Experts
You are able to use API, CSV, and other methods in order to import to Salesforce Service Cloud. Though, you’re going to have an expert IT team to watch over the import process.
If you don’t have one among your employees, you’re going to have to find a new one. And then you’ll have to examine if the written script will act exactly as expected.
By Hand Migration is Unsafe
You can save a few dollars managing the migration by yourself. The possibility is small though.
You might end up losing your info anyways. And, you may have to go through a record restoration process and still miss a part of information after the restore level.
Making Data Import Seamless
Transferring records from your SuperOps to Salesforce Service Cloud doesn’t have to be complicated. Really, we can make the process a breeze. You no longer have to waste time moving things around and wish for the best the moment the process is begun. Just imagine the reboots and restorations you’d have to do in case you make a mistake on both ends. Invest time in things that matter most – making your customers satisfied. We’ll deal with the other parts of the import!
Import from SuperOps to Salesforce Service CloudOur Team - Your Win
Working hard on a daily basis, our team has spent a lot of time practicing and expertise and can apply them to managing your data transition.
We can handle a variety of transfers from and to help desk or helpdesk-like systems.
We can transfer everything, with no restrictions to Salesforce Service Cloud with our migration tool. And we’re providing the next benefits:
Say No To Downtime
Using our methods, we can bring downtimes to the end. We understand that you need to proceed with your duties as soon as possible. Transition times will be so low that they won’t even be noticeable for you or your customers . And then your staff can go on with their activities of pampering your customers.
Try it Out First
A successful importing process should have a trial step. This guarantees that the entire process will be successful, and you will be able to see any weak points and eliminate them before starting the complete transfer. Our experts have made a tool that gives you unlimited free trials so that you can assess the process and anticipate any issues.
No Frills Data Migration to Salesforce
You won’t have to worry about using our tool. It requires no downloads, applications to set up, or even code to create. Move records to Salesforce Service Cloud seamlessly.
Sustaining Ticket Structure
Another problem with data import is the integrity of data. What kind of point do moved records have when they are corrupted or have some information missing. That’s why we have redular serviceability check before we launch our tool. We’re guaranteeing that you’ll have an easy time migrating your tickets.
Why You Should Choose Our Migration Tool
Data Security and Privacy
Most people are scared of using migration services for anxiety about information leaks. We know what your needs in this case are and we assure you that your information will only be used during the migration process. All info will be kept strictly confidential.
Import Support
Our team of specialists will always be on standby to help you during the data transition . You will be guided throughout the transition and we’ll also assure that everything is going on as planned.
Data Security
Our tech team have made tools that won’t replace the data anyhow. The transition process will move your data from the source to the target without changes or missing records.
What you can migrate
That the list is generalized and may differ depending on your target platform
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
The Salesforce Service Cloud Import Process
First thing first
Like with any successful transfer, preparing is recommended. Sign in to your Service Cloud profile and create custom fields and user accounts. For the moment, triggers and automation rules must be deactivated.
Login your SuperOps
It’s high time to go to your SuperOps and copy the security keys and other credentials. You’ll use this to connect your SuperOps with Salesforce Service Cloud and initiate the transfer process.
Connecting Salesforce Service Cloud
Then, return to Salesforce Service Cloud and create keys and other credentials. You’ll also have to provide these in the migration tool in order to finalize the linking.
Saving Data Structure
You can also change which data you want to be migrated and where they should be placed. Or if you have any extra needs for your transition, you can opt for personalization.
Test the Process
Once you’re ready, it’s time for a trial run. The free trial enables you conduct a transition process and review a small portion of records for integrity and correctness. Additionally, you are able to set it up as many times as you wish.
Importing to Service Cloud
After doing a free demo, you have to transfer your records. To simplify the process, select a time when your support department is the least busy and start the migration .
Hear from our happy buyers
The service was excellent, the pricing and process were clear. Support was excellent! Even though it took us two months to pull the trigger, support was always there to help us out.
The product and service are fantastic. Even if you are a beginner, they would help you. We transfer our data from Jira Service Desk to Salesforce Service Cloud easily. Support Team held our hand during the whole process.
Automated Migration Tool
You can ask for a free demo of our migration tool serviceability. You’ll see the complete procedure, get an idea of the service, and see the data that’s moved. Transfer your records now!
Salesforce Service Cloud Import with our Specialists
Still feeling anxious about doing everything alone? Our expert team members are always ready to aid you. We can provide you with a price estimation today!