Transfer Tawk.to Data to Salesforce® Service Cloud
Moving your records into Salesforce® Service Cloud can be overwhelming for the majority of businesses. The complete manual migration process is not rarely possible to be successfully made by beginners or people with little knowledge about programming and coding. You will probably also to meet the problem of your help desk software provider and their reluctance to help you abandon their system. Sure, you will be their lost user. But relax, there’s still a way to migrate your records avoiding stressing out.
Limited Import Methods
Salesforce® Service Cloud doesn’t offer seamless ways to import data from the Tawk.to directly into their system.
You will have to use many ways such as CSV for contacts, conversations with excel, as well as other means for users, knowledge base and a lot more. Even though it looks like you have loads of import alternatives, all of them collectively require manual migration.
Absence of Professionals
You are able to use API, CSV, and other ways to move data to Salesforce® Service Cloud. Though, you’re going to require a skilled IT staff to manage the transition process.
If you don’t have one within your staff, you’re going to have to hire one. And then you’ll have to check if the final script will act exactly as planned.
By Hand Transition is Riskier
You can spare a few dollars conducting the import alone. The chances are small though.
You might wind up losing your data anyways. And, you may have to go through a data regain procedure and still miss some information after the restore level.
Making Data Transfer Simpler
Migrating records from your Tawk.to to Salesforce® Service Cloud shouldn’t be a problem. Indeed, we can make the process a piece of cake. You nevermore have to lose time moving things around and hoping for the best as soon the process is set up. Simply imagine the resets and restorations that would have to take place if you make an error on both ends. Devote some time to things that matter most – keeping your customers pleased. We will handle the other parts of the import!
Import from Tawk.to to Salesforce® Service CloudOur work - Your Win
Putting efforts into our work every day, our staff has taken many years of practicing and expertise and can involve them in controlling your data migration.
We can cope with different kinds of migrations from and to help desk or helpdesk-like systems.
We can transfer everything, with no restrictions to Salesforce® Service Cloud with our import tool. And we’re offering the following avantages:
Say No To Downtime
Using our methods, we can bring downtimes to the end. We get that you need to continue with daily business as soon as possible. Data transfer times will turn out to be so low that you won’t even notice it . And then your employees can resume their daily tasks of catering to clients.
Try it Out First
A successful importing process should have a trial phase. This guarantees that the complete process will be successful, and you will have a chance to detect any weak points and correct them before starting the full migration. Our professionals have created a tool that enables you set up endless trial runs so that you can assess the process and forecast any issues.
No Frills Data Migration to Salesforce®
Using our service is a seamless experience with no frills. It requires no uploads, software to install, or even code to make. Migrate records to Salesforce® Service Cloud effortlessly.
Saving Ticket Structure
Another challenge of data migration is the integrity of tickets. What use do migrated records have when they are scrambled or have some information missing. That’s why we have rigorous serviceability check before we release our tool. We assure you that you’ll have a pleasant experience moving your data.
Why You Should Decide On Our Migration Tool
Data Security and Privacy
Most businesses are scared of using import services for fear of information leaks. We know what your needs in this case are and we ensure you that your information will only be used throughout the migration process. All info will be kept confidential.
Migration Support
Our team of experts will always be on standby to help you out with the migration . You will be supported throughout the transfer and we’ll also make sure that everything is running as intended.
Data Security
Our tech team have created tools that won’t change the data in any way. The import process will move your data from point A to point B without alterations or loss of data.
What you can migrate
That the list is generalized and may differ depending on your target platform
Help Desk Objects
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Tickets
with replies, notes and attachments
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Contact
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Companies
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Agents
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Agents Groups
Knowledge Base Objects
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Articles
with images and attachments
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Categories
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Folders
The Salesforce® Service Cloud Import Process
First thing first
Like with any successful import, preparing is required. Sign in to your Service Cloud profile and create custom fields and agent accounts. For now, triggers and automation rules must be turned off.
Login your Tawk.to
It’s high time to go over to your Tawk.to and get the security tokens and credentials. You’ll use this to connect your Tawk.to with Salesforce® Service Cloud and start the migration process.
Connecting Salesforce® Service Cloud
After this, go back to Salesforce® Service Cloud and generate tokens and credentials. You’ll also have to provide these in the data transition wizard in order to complete the connection.
Adjusting Data Structure
You can also set which data you need to be migrated and to which fields they belong. Or in case there are extra demands for your import, you can ask an customization.
Test the Import
When you’re prepared, it’s time for a demo run. The free trial enables you complete a data importing process and examine a small number of records for integrity and success. In addition, you can start it as many times as you want.
Transferring to Service Cloud
After conducting a free demo, it’s time to transfer your data. To make the process simpler, pick a time when your support crew is the least loaded and initiate the migration .
Hear from our happy customers
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The service was excellent, the pricing and process were clear. Support was excellent! Even though it took us two months to pull the trigger, support was always there to help us out. -
The product and service are fantastic. Even if you are a beginner, they would help you. We transfer our data from Jira Service Desk to Salesforce Service Cloud easily. Support Team held our hand during the whole process.
Automated Migration Service
You can ask for a free demonstration of our import tool serviceability. You’ll see the whole procedure, get an idea of the wizard, and check the data that’s moved. Move your data right now!
Migrate to Salesforce® with our Expert Team
Still feel nervous about doing things on your own? Our specialists are always at standby to support you. We can offer you a price today!